Terms of Service

The short version

• You get a 14-day free trial. You enter a card to start, but you aren’t charged during the trial.
• If you don’t cancel before the trial ends, you’re charged A$4.97 a month until you cancel.
• You can cancel at any time from the Billing page.
• Your content belongs to you. You can export it or delete it at any time.

1. About these terms

Project Navigator (the “Service”) is a productivity web app that helps you capture ideas, plan projects and tasks, prioritise, focus and review your day. It is provided by Escape Scout (ABN 79 270 743 506), referred to as “we”, “us” or “our”. “You” means the person who creates the account. You must be at least 18 years old to use the Service. If you use it on behalf of a business, you confirm you have authority to accept these terms for that business.

2. Your account

• Give us accurate details and keep them up to date, including a working email address.
• Keep your password private. You’re responsible for what happens under your account. Tell us promptly if you think it has been accessed without your permission.
• One account is for one person. Please don’t share your login.

3. Free trial, price and payment

Free trial. New accounts can start a 14-day free trial. You need to enter a payment card to start it. We don’t charge you during the trial. Your Billing page shows how many days of your trial are left.

Subscription. Unless you cancel before the trial ends, your subscription starts automatically when the trial ends and your card is charged A$4.97 (Australian dollars) per month. It then renews every month on the same date until you cancel. We are not currently registered for GST, so no GST is added to the price.

Payments are processed securely by Stripe. By starting a trial you authorise us, through Stripe, to charge your card on each billing date. If a payment fails, Stripe may retry it. While a payment is overdue, your account becomes read-only: you can still view and export your information, but you can’t add or change anything until the payment is resolved.

Price changes. We may change the price. We’ll give you at least 30 days’ notice by email before a change affects you, and you can cancel before it takes effect.

4. Cancelling

You can cancel at any time from the Billing page (select Manage billing). If you cancel during the trial, you won’t be charged. If you cancel after the trial, your subscription stays active until the end of the month you’ve already paid for, and then stops. You won’t be charged again.

5. Refunds

Because the Service is delivered as soon as you subscribe, payments are non-refundable, and we don’t provide refunds or credits for partial months or unused time, except where the law requires us to. Nothing in these terms limits any rights you have under the Australian Consumer Law that can’t be excluded (see section 12). If you think you’ve been charged in error, contact us and we’ll look into it straight away.

6. Your content

You own everything you put into the Service (your “content”). You give us permission to store, process and display it solely so we can provide the Service to you, for example saving your tasks and showing them back to you. We don’t claim ownership of it, we don’t sell it, and we don’t use it for advertising or to train AI models.

You’re responsible for your content and for having the right to store it. You can export all your content from the Account page, and delete it, along with your account, at any time. Because things can go wrong with any online service, we recommend you export a copy of anything important from time to time.

7. Using the Service properly

You agree not to:

• use the Service for anything unlawful, or to harm others;
• try to break, probe or get around its security, or access another person’s account or data;
• overload or disrupt the Service, or use bots or scripts to access it in ways we haven’t made available;
• copy, resell, rent out or reverse engineer the Service, except as the law allows; or
• upload malicious code or material you have no right to use.

If you break these terms, we may suspend or end your access. Where it’s reasonable, we’ll tell you first and give you a chance to fix the problem.

8. Our property

The Service, including its software, design, text and branding, is owned by us or our licensors and protected by law. We give you a personal, non-exclusive, non-transferable right to use it while you have an account, in line with these terms. We’d love to hear your suggestions, and you agree we may use any feedback you give us without obligation to you.

9. Third-party services

The Service relies on other providers, such as Stripe for payments and our hosting, database and email providers. Their services are subject to their own terms, and we aren’t responsible for their acts or outages beyond what the law requires of us. Our Privacy Policy lists them.

10. Availability and changes

We work hard to keep the Service running, but we can’t promise it will always be available, uninterrupted or free of errors. We may update, change or remove features, and carry out maintenance. If we make a change that materially reduces what you’re paying for, we’ll let you know, and you can cancel.

11. Ending the agreement

You can stop using the Service and delete your account at any time. We may suspend or close your account if you seriously or repeatedly break these terms, if we are required to by law, or if we stop offering the Service (in which case we’ll give you reasonable notice and a chance to export your content). Clauses that by their nature should continue after the agreement ends, including sections 5, 12, 13 and 15, will do so.

12. Your rights under Australian law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies any right or remedy you have under that law or any other law that can’t be excluded. Where we’re allowed to limit our responsibility for a breach of a consumer guarantee, we limit it, at our choice, to supplying the Service again or paying the cost of having it supplied again.

13. Limits on our liability

To the extent the law allows, and subject to section 12:

• the Service is provided “as is”, and we give no other warranties;
• we are not liable for indirect or consequential loss, or for loss of profit, revenue, goodwill or data; and
• our total liability to you for anything connected with the Service is limited to the amount you paid us in the 12 months before the event that gave rise to the claim.

Nothing in these terms limits liability that can’t lawfully be limited, including for fraud or for death or personal injury caused by negligence.

14. Changes to these terms

We may update these terms. For material changes we’ll give you at least 14 days’ notice by email or in the app before they take effect. If you keep using the Service after that date, you accept the updated terms. If you don’t agree, you can cancel before they take effect.

15. General

• Privacy. How we handle your personal information is set out in our Privacy Policy.
• Governing law. These terms are governed by the laws of New South Wales, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of New South Wales.
• Whole agreement. These terms and the Privacy Policy are the whole agreement between us about the Service.
• If part is unenforceable, the rest still applies. If we don’t enforce a right straight away, we haven’t given it up.
• Transfers. You can’t transfer your account or these terms to someone else. We may transfer ours as part of a sale or restructure of the business.

16. Contact us

Escape Scout (ABN 79 270 743 506)
Email: support@escapescout.com